28 minutes to present alternatives
With an international connection at stake, the seat that existed at minute 2 is gone by minute 28.
PreSorted for Travel Agencies
Every hour of silence is a traveler stranded .
Cancelled flights with connections at risk, hospitalised travelers, group changes, name errors. PreSorted reads each message, checks the GDS and the fare rules, holds the seat, finds the emergency line - and answers while there's still time to act.
This morning's inbox - classified
2
ready to send
1
needs review
2
gated
5 Of 5 Prepared
URGENT - QF502 cancelled - international connection 3pm
28 min 45 sec
Flight Disruption
High Risk
Seat Held
Husband hospitalised in Thailand - need help NOW
13 min 45 sec
Medical Emergency
High Risk
Emergency
Group booking - 2 cancellations - updated invoice needed
44 min 1 min
Group Admin
Low Risk
Approve
Name spelled wrong on my ticket
38 min 1 min
Name Correction
Low Risk
Approve
We were walked to another hotel - want compensation
40 min 1 min
Hotel Complaint
Medium Risk
Gated
The Travel Inbox Problem
Rebooking windows close in minutes.
Disruptions, emergencies, and complaints - each one has a clock, and it started before you opened the email.
Emergencies need the number
A hospital demanding a deposit needs the assistance line as the headline - not an explanation of the claims process.
GDS + fare rules + suppliers
Every answer lives in three systems and a policy PDF - assembled by hand while the customer panics.
Compensation without a formula
“We want compensation” becomes a fight unless the number is calculated, justified, and offered once.
When a hospital in Chiang Mai demanded a $4,500 deposit, the only good reply led with the emergency line. PreSorted found it - and sent it - in seconds.
How PreSorted Fits Travel
Core + Atlas + Hub for the trip lifecycle.
From disruption to complaint - every email pattern an agency sees, covered.
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Patterns for disruptions, emergencies, groups, corrections; emergencies lead with the assistance line, always.
Fare rules, correction policies, insurance emergency contacts - retrieved instantly, cited exactly.
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gds
bookings & holds
suppliers
airline & hotel comms
invoicing
group documents
Travel Email Cases
Five real travel emails, handled end to end.
Expand each case to see what PreSorted reads, checks, drafts, and proposes - and where your team decides.
1
Read
QF-8841-BK
QF502 cancelled
international connection 3pm
2
Reason
GDS: cancellation confirmed · alternatives searched
VA308 9:45am (1 seat) and QF506 10:20am (3 seats) - both protect the…
VA308 provisionally held
3
Draft
“
“Please reply within 15 minutes to confirm your preference and I will issue the new ticket immediately at no additional charge.
”
Two options with a real deadline "
4
Propose
Ticket reissue on confirmation - hold lapses in 15 minutes
Approve
The connection is saved because the seat was held at second 24.
Review Trace
Edit Draft
Approve & Send
Escalate
The Travel Inbox Problem
Rebooking windows close in minutes.
Disruptions, emergencies, and complaints - each one has a clock, and it started before you opened the email.
29 → 0.5
Minutes per email
Average manual handling of 29 minutes per email, prepared by PreSorted in under 30 seconds.
Held
Seats on disruption
Alternatives found and the best option provisionally held - before the window closes.
1st line
Emergencies answered
The assistance number is the headline of every emergency reply - never buried in process.
Gated
Every compensation offer
Calculated from the booking, justified line by line, and approved before it's promised.
Timing based on the PreSorted travel workflow library - real email workflows, before and after.
The Travel Inbox Problem
Rebooking windows close in minutes.
Disruptions, emergencies, and complaints - each one has a clock, and it started before you opened the email.
Gd
GDS (Amadeus / Sabre)
Ap
Airline portals
Ht
Hotel partners
Xero
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PreSorted Atlas
＋
Insurance / supplier systems on request
Xero
PreSorted Atlas
＋
Insurance / supplier systems on request
FAQ
Before you decide.
Straight answers for agencies on disruptions, emergencies, and bookings.
Disruptions and complaints stay under agent control by default. PreSorted holds seats, drafts options from GDS and partner data, and waits for your approval.
PreSorted for Travel
Trips go wrong after hours. PreSorted doesn't keep hours.
Seats held, emergency lines delivered, documents regenerated - while there's still time for it to matter.
Enterprise ready · SOC 2 · 50+ connectors